Almighty Support Pro Free Download v1.5.2

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  • Version
  • Download 18
  • File Size 951.27 KB
  • File Count 1
  • Create Date November 20, 2023
  • Last Updated August 13, 2024

Almighty Support Pro Free Download v1.5.2

Changelog

Awedesk 1.5.2

  • Aug 12, 2024
  • NEWLet agents edit their signatures in the front-end preferences
  • NEWLet admins edit signatures of staff members in Admin > Awedesk > Agents
  • NEWAwedesk mobile app now uses application passwords instead of JWT tokens
  • IMPROVEMENTREST API compatibility with the Awedesk mobile app
  • IMPROVEMENTPrevent browsers from auto-filling the search field
  • FIXWoo integration sometimes failed to redirect properly
  • FIXOption to “save” a ticket should always show, even if it’s assigned to me

Awedesk 1.5.1

  • Jul 31, 2024
  • NEWAwedesk app is out of closed testing

Awedesk 1.5.0

  • Jul 24, 2024
  • NEWOur plugin has been rebranded and is now called Awedesk
  • NEWForward To Inbox: assign departments to tickets forwarded from specific addresses
  • NEWWordPress 6.6 compatibility
  • IMPROVEMENTConfig panel reorganization

Almighty Support 1.4.0

  •  May 14, 2024
  • NEWSlack integration
  • NEWAgents can now "save" tickets in their own "vavorites/bookmarked" list
  • NEWExperimental multisite compatibility
  • IMPROVEMENTUser preferences screen UI & UX
  • FIXWooCommerce integration redirect issues
  • FIXPrevent browser auto-fill filling irrelevant data to the search field
  • FIXPrevent preferences page from flickering in and out of view on initial page load

Almighty Support 1.3.7

  •  May 14, 2024
  • NEWClient preferences panel
  • NEWClients can now unsubscribe from emails
  • NEWCron job to delete old attachments
  • IMPROVEMENTWordFence compatibility
  • IMPROVEMENTToolbar layout & button improvements
  • IMPROVEMENTPerformance improvements (database indexes)

Almighty Support 1.3.1

  •  Jan 23, 2023
  • NEWAgents now have the ability to open tickets "on behalf" of existing Clients

Almighty Support 1.3.0

  •  Jan 22, 2023
  • NEWLogin with username
  • NEWAgent-only department
  • IMPROVEMENTPrivate not now expands when anywhere in the top bar is clicked
  • IMPROVEMENTMissing translation strings
  • IMPROVEMENTPHP 8.3 compatibility
  • IMPROVEMENTHide Private Notes configuration if the master switch is disabled
  • FIXPrevent previous ticket from displaying for a split second when loading a new one
  • FIXReplying to a new, unassigned ticket does not trigger client notification
  • FIX"Clear" button out of position when private note contains long lines with no spaces

Almighty Support 1.2.0 - Nov 21, 2023

  • NEWWooCommerce profile integration: show client’s own tickets in their Woo profile
  • NEWWooCommerce ticket integration: show client’s purchases to agents in ticket view
  • IMPROVEMENTPrivate note is now collapsed by default
  • IMPROVEMENTPrivate note colors are now more neutral
  • IMPROVEMENTPrivate note now handles long links better
  • IMPROVEMENTPrivate note now has a "clear" button
  • IMPROVEMENTAdd "are you sure" check when changing ticket status to "closed"
  • IMPROVEMENTBetter validation logic when adding agents
  • FIXSignature duplicates itself when changing assignee and replying